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Traveling by plane is a great experience and this is due to the care taken by the plane staff. They make sure your flight is comfortable and you have access to good food so you can enjoy your flight. In order for airlines to provide you with a good customer service experience, they must have the necessary catering equipment to do so.

Here is a list of catering equipment that can give airlines an edge.

  • Transport car. The trolley is very practical for transporting food, drinks and tableware to each passenger. It has a number of shelves, as well as an attached waste bin to collect any used wrappers or scraps. The flight attendant can easily push and move the cart along the aisle while having access to all items in the cart.

  • Plastic cutlery. Only plastic knives, forks and spoons are allowed on airlines, so make sure you have a sufficient amount available for all passengers. Plastic cutlery can be disposed of after the flight through recycling.

  • Cutlery holder. Although plastic cutlery is used, you would still need a cutlery tray to pack it. The cutlery tray separates plastic utensils neatly, making it easy to find when serving each passenger. The last thing a flight attendant wants to do is struggle to find a teaspoon for a passenger who has ordered tea or coffee.

  • Polycarbonate tableware. This is durable dinnerware that can be used repeatedly and is virtually unbreakable. It’s a safer version of standard ceramic dinnerware because it’s made of polycarbonate and if it falls on the floor, it doesn’t break. They have a glossy finish that is attractive and ideal for airlines wanting to maintain their elite status.

  • Plastic cups. It’s ideal to use plastic cups on an airplane because they can be used as needed and thrown away or recycled after the flight. Also, if it falls it doesn’t break either. This is important as the plane is moving and turbulence can cause glass to fall out.

Airlines require the correct catering equipment for their service in order to make the experience a pleasant one for the passengers. It is important to consider whether the selected catering team will give passengers a good impression of the airline. Many passengers remember dinner or lunch service and this could affect how they feel about a particular airline.

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