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By: Bernie Marcus and Arthur Blank with Bob Andelman

Published by Times Business (Random House), 1745 Broadway New York, NY 10019

ISBN 0-8129-3058-4

Book Price: $34.95

Two great business minds

Bernie Marcus and Arthur Blank are the co-founders of The Home Depot. They serve as chairman of the board and chief executive officer (respectively). Marcus is also on many boards, including the New York Stock Exchange. Blank was inducted into Babson College’s Academy of Distinguished Entrepreneurs and also serves on many boards.

How to dominate in business

In three parts our writers share 16 chapters, discussing topics such as: Never settle for how things are (Ch. 4); Make mistakes, learn from them and move on (Ch. 6); Market dominance is important (Ch. 9); Make sure people know they have the power and are doing the right thing (Ch. 14); Respond to change, a reason for success (Chap. 15).

Two normal guys succeeded in business.

Bob Andelman allows authors Marcus and Blank to share a compelling success story. It is revealed in a personal and relevant tone, peppered with great advice for any budding entrepreneur. They begin with: “We are two normal guys with similar modest personal backgrounds and (Jewish) religious orientation who were given a strong drive by our respective parents to succeed.” Your first hint of success is shown in these brief details.

The Parents’ Council began the success story before these two men knew what they would become. After a series of setbacks, including being fired from their jobs, the following motherly advice set them up for greatness: “Don’t waste time reliving the past; it only keeps you from focusing on the future.” A mother’s words can be gold!

The writers reveal past relationships that affected their sales mindset. Pat Farrah was one such example. His success was described as: “He also loved the instant gratification that came from serving customers and making a sale.”

Readers are exposed to insider training secrets: “At The Home Depot, cultivating the customer is far more important than creating the bottom line. We teach our associates that if you can save a customer money, do it.”

Budding entrepreneurs will get clues to success: “…start-ups…secure twice as much capital…gives you the confidence and strength to do what you think is right instead of being pressured by outside financial forces “.

Experience is the best teacher

The personal experience of B. Marcus and A. Blank reveals the best teaching for business growth and success.

Success Step – List 5 business success principles you discovered in this review. Apply one to your business.

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